If you purchased an extended warranty from your dealer and you were given these site details, together with a six digit alpha-numeric code then you are in the right place to register. Please fill in all the boxes on the registration form and hit the “Register Now” button and you will be sent confirmation within 8 working hours. Your warranty is effective from the date of installation but in any case you must register your machine within twenty eight days of purchase. If you purchased more than one machine then please fill in a form for each individual machine. For your convenience, procedures have been kept to a minimum.
Thamescom Limited will endeavour to offer the highest possible level of service. In the event that you need to place a call for service you need quote only the six digit alpha-numeric code and you may contact us by email, fax or telephone.
In our quest for perfection and in order to maintain the highest standards we may contact you after we have responded to a call for service, to check that you have been entirely happy with our response. We thrive on feed-back and our customers’ comments are always welcome. We are a dedicated, specialist service company and our procedures are always under review. If you like what we do please tell us. If there’s a problem, we need to know!